Need Service? Repair Your incubator here
#1 question is “what is the passcode?” The passcode is 5.
Over the last 25 years we’ve produced thousands of incubators. Most will operate for a very long time. 10 or more years is very common. As these incubators get older, parts will fail. Fans and rotary encoders (the switch behind the knob) are moving parts. These will eventually fail. Dust and moisture are bad for electronics. Dust and moisture together is especially bad. These are the ingredients for corrosion. Once you clean your incubator after your season, run it with the door open for a couple of hours before storing it away. Closing it up when still damp or wet inside can cause the circuit board to corrode away while in storage. What else do you have that can be factory serviced after 20+ years?
The good news is we service what we sell.